Frequently Asked Questions
Everything you need to know about your Solos Smartglasses experience.
What is included in the box with my Solos Smartglasses?
Each pair of Solos Smartglasses comes with a protective carrying case, a microfiber cleaning cloth, a specialized USB magnetic charging cable, and a quick-start guide to help you sync with our mobile app.
Are Solos Smartglasses compatible with prescription lenses?
Yes, our frames are designed to be prescription-ready. You can either order them with your prescription directly from our site or take the frames to your preferred local optician for lens replacement.
How long does the battery last on a single charge?
Solos Smartglasses offer up to 11 hours of music streaming or 8 hours of talk time. High-capacity fast charging allows you to reach a full charge in approximately 1.5 hours.
What is your return policy for electronic eyewear?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original condition and packaging for a full refund, minus shipping costs.
Do the smartglasses come with a manufacturer warranty?
Yes, all Solos Smartglasses include a one-year limited warranty that covers manufacturing defects in materials and workmanship under normal use.
How do I pair my glasses with the Solos AirGo app?
Simply turn on your glasses by pressing the power button for 3 seconds, enable Bluetooth on your smartphone, and select 'Solos' from the device list. Open the AirGo app to complete the calibration and firmware setup.